Thanks for the Feedback: The Science and Art of Receiving Feedback Well

By: Douglas Stone, Sheila Heen

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Douglas Stone and Sheila Heen, in their enlightening exploration, delve into the nuanced universe of feedback, not from the perspective of the giver, but rather, the receiver. Ever had a slice of advice, served with the best intentions, yet somehow it left a bitter aftertaste? This book probes into those very sentiments, dissecting why feedback often stings, and offering a guide to savoring its essence without the emotional heartburn. Comparing the process of receiving feedback to a skillful dance, our authors underscore the importance of leading, following, and knowing when to take a break for introspection. Our environment is a cacophony of feedback; from subtle hints to overt critiques. Stone and Heen guide readers on a path to glean constructive takeaways from it all, ultimately shaping a feedback-receptive self.

Ever thought about why some feedback makes you want to soar, while others feel like anchors? It's not just about the words spoken, but how they're processed. Our minds are intricate mazes, each corner influenced by our past, our aspirations, our fears, and our misinterpretations. The authors take readers on a cerebral journey, unveiling the psychological underpinnings that affect feedback reception. Rooted in meticulous research and peppered with relatable anecdotes, the narrative smoothly transitions between the science and the art of feedback comprehension.

Imagine a world where every piece of advice is welcomed, analyzed, and acted upon without causing ripples of doubt or distress. It sounds utopian, right? But Stone and Heen believe it's attainable. Their discourse isn't about donning rose-tinted glasses; it's about training one's perception, refining the lens through which feedback is viewed. Feedback, they argue, is not just about the message but also the relationship between the giver and the receiver, the context, and the myriad interpretations the mind conjures.

Feedback, often viewed as a tool for improvement, can sometimes seem li...

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